Account Manager

  • Brands: New Civil Engineer and Ground Engineering
  • Base Location: Fleet Street/Hybrid ( 3 days from home, 2 days in the office)
  • Employment Type: Full time, Permanent
  • Salary:  £DOE + Bonus + Benefits

New Civil Engineer is the official magazine of the world-renowned Institution of Civil Engineers and offers insight, inspiration and education for global infrastructure professionals.

We were created in 1972 with the clear purpose to challenge and inform; to get under the skin of the industry and give professionals intelligence they cannot find elsewhere. We do this through our award-winning monthly print magazine, extensive website and daily e-newsletters and a set of industry leading events including CN & NCE TechFest, NCE Tunnelling Festival, NCE Bridges Conference & Awards and the prestigious British Construction Industry Awards.

Ground Engineering is the official magazine of the influential British Geotechnical Association and has been delivering essential technical insight on the latest developments in the geotechnical sector in the UK and around the world for more than 50 years. Supporting the magazine are our popular annual awards and regular conferences where in-depth analysis, professional development and technical best practice are discussed.

We continuously innovate to ensure that we are meeting the changing needs of our audiences. The events have an excellent reputation and are well received in an extremely competitive market.

Sponsorship is drawn from firms who target senior decision makers in the built environment. Client sectors are wide ranging and may include leading firms in technology, construction, facilities, management consultancy and transportation.

Your Responsibilities

  • Relationship Management
    • Maintain regular contact with your clients through email, face-to-face visits and telephone contact.
    • Build excellent working relationships to increase client spend.
    • Produce regular performance reports (calls, visits, actions, and outcomes) for the Sales Director.
  • Sales Performance
    • Implement a personal sales plan to maintain and optimise your territory pipeline.
    • Monitor, report and deliver on revenue goals, and to exceed sales targets.
    • Observe best practices of sales process and order management on the company CRM.
  • Collaboration
    • Be team-oriented; partner with colleagues to ensure your client expectations are met.
    • Be open and communicative; share in success of others and support them to overcome challenges.
  • Personal Development
    • Work to gain understanding of market trends to improve comprehension of your clients’ needs.
    • Be motivated to learn new skills and to adopt more sophisticated selling styles.
    • Monitor market and competitor developments to inform sales strategy.
  • Brand Management
    • Brand focus beyond sales – supporting initiatives beyond personal remit and revenue responsibility.
    • A source of knowledge across the business, sharing, supporting and coaching colleagues.
    • Taking the sales planning to the next level by driving new product development and revenue acceleration projects involving multiple stakeholders from various departments.
  • Influential Persona
    • Professional – a strong example of attitude and behaviours that need to be demonstrated to all sales staff on how to be successful.
    • Key influencer across team and wider business, supporting the Sales Director in a leadership role.
    • To be a recognised face of the brand owning strong relationships across the industry


Your Purpose

  • To ensure maximum revenue generation across the portfolio of events, media services and marketing solutions through management and growth of key accounts, and the development of new business.
    • To exceed quarterly and annual revenue targets
    • To prepare a plan and tactics for your sales territory
    • To ensure regular contact with clients and to respond to their needs
    • To closely monitor competitor activity and understand the market forces affecting the sector
    • To be the recognised face of NCE and GE across customer types in the specified territory.

Your Tasks

Day to day tasks will include management of client-facing campaigns and ongoing client liaison:

  • Client Relations
  • Lead Generation
  • Prospect Nurture
  • Opportunity Identification
  • Sales Data Management
  • Ongoing Account Management for Revenue Renewal.
  • Appointment Setting
  • Proposal Creation
  • Email Marketing
  • Event Attendance & Follow Up
  • Market Research

Qualifications and Experience

  • Clear understanding of B2B marketing solutions.
  • Proven track record of hitting targets and driving sales growth.
  • Demonstrable record of success selling marketing solutions to a variety of clients and market sectors.
  • Specific sales experience of high-value events sponsorship.
  • Specific experience of both new business development and account management.
  • Some experience of selling bespoke or customised marketing solutions.
  • Hands-on practise of consultative and value-based selling styles.
  • Knowledge of local government services is preferable, but not essential.

Learning & Development:

 At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees.

Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviors to excel in their job roles, contributing to achieving our organizational objectives.

To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy.


 Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.

  • 25 days of holiday per year (with the option to buy or sell)
  • Health plan
  • Life assurance
  • Cycle-to-work scheme
  • Discounted gym memberships
  • Retail discount vouchers
  • Rail season ticket loans
  • Private virtual GP access
  • Pension scheme
  • Income protection and more
  • Continuous learning & development opportunities
  • Seasonal flu jabs on site
  • One paid volunteer day per year
  • Summer and Winter parties
  • Work from home during August
  • In-house Excellence Awards and other innovation projects

Privacy:  Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at

Diversity and Inclusion:  We are an equal opportunity employer and value diversity and inclusion.  All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.

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