emap is a progressive media, content, events, subscription, and networking business. We connect influential people and organisations to a high-value network of decision-makers, data, and ideas through our industry-leading business to business portfolio of brands.
Overall Purpose of the Role:
Gather, analyse and document business requirements for technology-related projects presenting solutions and working with key stakeholders to ensure projects deliver intended business outcomes.
Responsibilities:
- Deliver detailed business and functional requirement specifications clearly identifying business objectives, deliveries and priorities
- Solicit requirements through a combination of one-on-one to group sessions, shadowing, reviewing existing documentation and any other means as appropriate
- Identify options for potential solutions, including assessment of technical and business suitability and work through possible solutions with Development / Product teams
- Proactively identify areas of improvements for existing systems and workflows
- Present findings and requirements for ratification to stakeholders and working groups and obtain sign-off for key artefacts
- Challenge business teams on their requirements and assumptions to ensure solutions are built optimally and meet business needs rather than simply matching existing processes
- Analyse trade-offs between usability and functional / performance needs
- Ensure that non-functional requirements are captured to an appropriate level of detail
- Act as the liaison between project teams, IT staff and support teams
- Work closely and in partnership with the Project Manager and Product Manager (where applicable) to ensure all parties are kept informed
- Provide input to test scenarios, scripts, creation of test data and plans as appropriate working with the developers and QA team
- Continually review and update requirements, specifications, business processes and recommendations related to proposed solution as the project progresses and provide ongoing input during the build and test phase of the project
- Introduce best practices for Business Analysis including the development of templates for capturing business requirements and other related artefacts.
Key Results Areas:
- Comprehensive business requirements documented, validated and signed off by all stakeholders
- Business requirements are thorough, well described and delivered to agreed deadlines
- Developed solutions meet business requirements, are appropriate in relation to the problem to be solved without being over-engineered
- Key artefacts are kept updated throughout the project
- Key stakeholders are kept informed throughout the process via regular reports and face-to-face meetings
Personal Specifications and Competencies:
Experience:
- Substantial experience and a proven track record of Business Analysis involving complex IT and business change projects from conception to delivery
- Significant experience of working with methodologies and techniques including Agile, Use Cases, User Stories and User Journeys
- Proven experience producing detailed business process maps
Interpersonal Skills:
- Evidence of success in prioritising work from multiple different stakeholders
- Customer-orientated mindset
- Ability to communicate and form working relationships with colleagues at all levels
- Ability to challenge in a non-threatening manner, and help build consensus to ensure buy-in and support with key stakeholders
IT, Administrative and Organisational Skills:
- Good level of technical knowledge including the development lifecycle
- ITIL qualifications or equivalent would be advantageous
- Ability to conduct thorough and detailed analysis for requirements from existing systems, previous drafts, interviews and task shadowing
- Ability to work on multiple projects in a fast-paced environment
- Very comfortable with MS Office tools
- Strong numerical ability and attention to detail
- Excellent planning and organisational skills, with the ability to work under pressure and to tight deadlines, and to demonstrate an effective and resourceful approach to addressing issues
Initiative:
- Resourceful and purposeful, with initiative, drive and a strong desire to deliver exceptional results
- A team player both internally and externally
Communication skills:
- Excellent verbal and written communication skills, including the ability to present and explain technical issues to those without a technical background
Career & Personal Development:
We have a dedicated in-house Learning and Developing coordinator to guide you and support you with your career development.
Here at emap, we consider employee learning & development very fundamental to the continuous success of our businesses. As a result, we provide an environment where continuous development takes place, and employees are supported to meet the ever-changing demands and priorities of the workplace.
To achieve this goal, our employees are encouraged to identify respective areas of personal and professional development focused on six (6) strategic areas (Management & People: Health; Safety; Wellbeing, Sales, Events, Marketing, Editorial, Information Technology), and we have a framework to help equip employees with the right knowledge, skills and behaviors required to deliver in their job roles, which ultimately contributes value towards achieving set organizational objectives.
Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.
- 25 days of holiday per year (with the option to buy or sell)
- Health plan
- Life insurance cover
- Cycle to work scheme
- Discounted gym memberships
- Retail discount vouchers
- Rail season ticket loans
- Optional, one paid Volunteer day per year
- Private virtual GP access
- Pension scheme
- Income Protection and more
Equipment: Due to hybrid working laptops are provided.
Place of work: This exciting position is a full-time hybrid role. 2 days in the office, 3 days from home. This could change over time depending on business needs.
Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at www.metropolis.co.uk/privacy.
Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.