We are looking for a Digital Sales Support Executive to work closely with our clients and internal teams to support the ongoing administration and effective delivery of digital ROS campaigns. Working as a liaison between the ADOPs and advertising sales teams you will take responsibility for the smooth delivery of digital advertising campaigns, sales administration and client reporting.

Key responsibilities:

  • Support the administration of client campaigns, dealing with any associated queries from clients, agencies, and internal stakeholders, most notably ADOPs and sales.
  • Processing of sales order amendments accurately and efficiently using in-house systems and CRM to ensure campaign deadlines are met.
  • Ensure timely acquisition of all digital campaign collateral, assets and materials liaising with ad ops, production, sales, and agencies.
  • Work on regular reporting for our clients, helping to demonstrate campaign success and ROI
  • Maintain excellent communication with clients in relation to changes requested and issues raised, managing priorities and expectations across multiple clients.
  • Understand and contribute towards recommendations to maximise success for clients.


Skills and experience:

  • Excellent verbal and written communications skills and ability to express ideas clearly
  • Excellent numeracy skills and accuracy
  • Good interpersonal skills and ability to work as part of a team
  • Commercial awareness
  • Initiative and ability to identify issues and develop solutions
  • Good organisational skills with a strong attention to detail
  • Desire to learn about all areas of the business
  • Ability to handle a busy workload, prioritise and be flexible
  • Good level of proficiency with required IT packages: Microsoft suite, CRM and an understanding Google Ad Manager (GAM)


Core competencies:

  • High level of communication skills, both written and oral
  • Excellent IT skills is essential with CRM knowledge and experience
  • Reliable, diligent, and conscientious – presenting a high level of professionalism to clients and colleagues


Personal Attributes:

  • Calm under pressure
  • Highly organised with strong attention to detail
  • Professional with a strong work ethic


Benefits: emap is part of Metropolis Group, together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.

  • 25 days of holiday per year (with the option to buy or sell)
  • Health plan
  • Life insurance cover
  • Cycle to work scheme.
  • Discounted gym memberships
  • Retail discount vouchers
  • Private virtual GP access
  • Income Protection and more
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